The Client |
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The client is a renowned supplier of construction materials based in Singapore, providing high-quality formwork systems, scaffolding, steel components, and architectural services to the construction industry. With over 15 years of experience, the company serves a diverse clientele across Southeast Asia, Europe, and Australia. The firm operates in both B2B and B2C markets, specializing in offering tailored solutions to major developers and contractors.
As a growing regional player in the construction sector, the client sought to enhance their operational efficiency and improve financial transparency through digital transformation. With an expanding team and a larger market presence, the client wanted to implement a comprehensive digital solution to streamline inventory management, procurement, client billing, and financial reporting. The goal was to digitize operations to support global expansion, better handle complex inventory, and ensure real-time data visibility.
As a growing regional player in the construction sector, the client sought to enhance their operational efficiency and improve financial transparency through digital transformation. With an expanding team and a larger market presence, the client wanted to implement a comprehensive digital solution to streamline inventory management, procurement, client billing, and financial reporting. The goal was to digitize operations to support global expansion, better handle complex inventory, and ensure real-time data visibility.
How RIC Helped |
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Grant Secured:
RIC assisted the client in securing the Enterprise Development Grant (EDG) to implement a customized ERP system designed to automate and integrate core business functions. The SG$70,252 grant covered 50% of the project costs, allowing the client to streamline their operations and improve their global supply chain and financial reporting systems.
Scope of RIC’s Consulting and Advisory Services:
RIC scoped and prepared the full project proposal, incorporating:
RIC assisted the client in securing the Enterprise Development Grant (EDG) to implement a customized ERP system designed to automate and integrate core business functions. The SG$70,252 grant covered 50% of the project costs, allowing the client to streamline their operations and improve their global supply chain and financial reporting systems.
Scope of RIC’s Consulting and Advisory Services:
RIC scoped and prepared the full project proposal, incorporating:
- Needs Assessment and System Design: RIC conducted a detailed needs assessment to understand the client’s pain points, focusing on areas such as inventory management, procurement workflows, order fulfillment, and financial reporting. We then designed a custom ERP solution to address these needs.
- Vendor Selection and Integration: We assisted the client in selecting an appropriate ERP system and facilitated the integration of procurement, inventory, and financial modules to centralize and streamline business processes across different regions and operations.
- Implementation and Project Management: RIC managed the entire implementation process, including data migration, system integration, and workflow optimization, ensuring a smooth transition to the new system with minimal disruption to ongoing business activities.
- Training and Support: We provided comprehensive staff training to ensure the client’s team could effectively use the new ERP system, offering post-implementation support to ensure that the system continued to meet their evolving needs.
Outcomes |
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- Improved Operational Efficiency: The ERP system automated key processes, reducing manual tasks by 57.6% and saving over 22,152 hours annually in inventory management, order processing, and financial reporting.
- Increased Financial Transparency: With the new ERP system in place, the client achieved real-time visibility into financial data, which significantly improved reporting accuracy, forecasting, and overall financial management.
- Cost Savings: The automation of inventory management and order fulfillment led to SG$199,000 in annual savings, eliminating the need for multiple manual processes and reducing operational errors.
- Scalability for Global Expansion: The client now has a system that can easily support future global expansion, including new market entries and increased business volume, without significant increases in operational complexity.
- Enhanced Customer Service: The ERP system improved the client’s response time to customers by providing real-time access to inventory levels, order statuses, and billing information, leading to increased customer satisfaction and retention.
Throughout this journey, RIC worked hand-in-hand with the client, ensuring the project was not only fundable but also executable and aligned with long-term business goals. Our ability to understand both the science and the strategic roadmap of the client’s innovation was instrumental in delivering success.
This case exemplifies how RIC enables high-potential businesses to bridge the gap between operational efficiency and technological advancement. Our end-to-end consulting, grant expertise, and technical fluency make us the ideal partner for firms looking to turn digital transformation investments into scalable, globally competitive solutions.