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    • About RIC
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      • Grants Consulting (SG)
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      • Grants Consulting - Global
    • Land & Expand Services >
      • Singapore
  • Resources
    • Success Cases >
      • New Product Development
      • Factory & Process Automation
      • Overseas Expansion
      • Enterprise Digitisation
      • Consulting
    • Featured Grants >
      • Singapore >
        • EDG grant
        • MRA grant
        • R&D / Product Development Grants
        • Hiring Grants
        • PSG grant
        • CTC grant
        • Other Grants
      • Hong Kong >
        • Enterprise Support Scheme (ESS)
        • Branding, Upgrading, and Domestic Sales Fund (BUD)
        • SME Export Marketing Fund (EMF)
    • Other Resources >
      • Webinars
      • Events >
        • Accelerating SME Digitalization Through Innovative Human Capital Solutions and Grants
        • Top Grants in SG 2024
    • Privacy Policy
  • Contact

Privacy Policy

Last updated: [17 Dec 2025]

Real Inbound Consulting Pte. Ltd. (“RIC”, “we”, “us”, or “our”) is committed to protecting the personal data and privacy of individuals in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in the course of our business activities.

1. Personal Data We Collect
We may collect personal data that you voluntarily provide to us or that is generated through your interactions with us, including but not limited to:

  • Name, job title, company name, and business contact details
  • Information provided through enquiries, registrations, forms, meetings, events, or communications
  • Business, operational, or project-related information shared for advisory or consulting purposes
  • Technical information such as IP address, browser type, and usage data when accessing our websites or digital platforms

2. Purpose of Collection, Use, and Disclosure
We collect, use, and disclose personal data for legitimate business purposes, including:

  • Providing advisory, consulting, and professional services
  • Responding to enquiries and managing communications
  • Organising and administering events, workshops, or briefings
  • Evaluating suitability for services, programmes, or engagements
  • Meeting legal, regulatory, audit, or compliance requirements
  • Improving our services, platforms, and internal processes

​We will not use personal data for purposes beyond those reasonably necessary unless we have obtained consent or are permitted by law.

3. Disclosure of Personal Data
We may disclose personal data where necessary to:

  • Professional advisors, partners, or service providers supporting our operations
  • Government agencies, statutory boards, or regulators where required or authorised by law
  • Third parties involved in delivering services, events, or programmes, subject to appropriate confidentiality and data protection obligations

We do not sell personal data to third parties.

4. Data Protection and Retention
RIC implements reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, use, disclosure, alteration, or loss.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by legal or regulatory obligations.

5. Access and Correction
Individuals may request access to, or correction of, their personal data held by us by contacting us using the details below. Requests will be handled in accordance with the PDPA and applicable regulations.

6. Consent and Withdrawal
By providing personal data to us, you consent to its collection, use, and disclosure as described in this Privacy Policy. You may withdraw consent at any time by notifying us in writing, subject to legal or contractual restrictions and reasonable notice.

7. Cross-Border Data Transfers
Where personal data is transferred outside Singapore, RIC will take reasonable steps to ensure that the data continues to receive a standard of protection comparable to that under the PDPA.

8. Updates to This Policy
​
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The latest version will be made available on our website.

9. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact:

Gerald Yap
Data Protection Officer
Real Inbound Consulting Pte. Ltd.
Email: [email protected]
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