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SUCCESS CASE
How a Construction Materials Supplier Secured S$70K for ERP Digitalisation
RIC helped a Singapore construction materials supplier secure EDG support for a customised ERP system to streamline operations, inventory, procurement, and financial reporting.
CATEGORY
Enterprise Digitalisation
CLIENT TYPE
Construction materials / building systems
GRANT TYPE
Enterprise Development Grant support
FUNDING SECURED
SG$70,252
About the Client and Project
Client Profile
The client is a Singapore-based supplier of construction materials with over 15 years of operating experience. It provides formwork systems, scaffolding, steel components, and architectural services to the construction industry. The company serves a diverse clientele across Southeast Asia, Europe, and Australia, operating across both B2B and B2C markets. As its regional footprint expanded, the business needed stronger systems to manage operational complexity, financial visibility, and customer responsiveness.
Project Nature
The project involved implementing a customised ERP system to automate and integrate the client’s core business functions. The system covered inventory management, procurement, order fulfilment, client billing, financial reporting, and supply chain visibility. Instead of relying on fragmented workflows and manual tracking, the client aimed to centralise key operational data and improve real-time visibility across business functions. The ERP rollout was designed to support scalable growth, future market expansion, stronger customer service, and better financial management.
Funding Objective and Challenge
Funding Objective
The funding objective was to support the client’s enterprise digital transformation through the Enterprise Development Grant. The grant covered 50% of project costs for a customised ERP system that automated and integrated procurement, inventory, order fulfilment, billing, and financial reporting processes. The project was intended to reduce manual tasks, improve financial transparency, strengthen operational efficiency, reduce errors, and enable the company to scale across regional and global markets without proportionate increases in operational complexity.
The Challenge
The client was scaling regionally but still needed stronger operational visibility across inventory management, procurement workflows, order fulfilment, client billing, and financial reporting. Its business served both B2B and B2C markets, with construction materials, formwork systems, scaffolding, steel components, and architectural services moving across multiple customer segments and markets. The challenge was to frame the ERP project as a serious enterprise digitalisation initiative, not just a software purchase. The application had to show how an integrated ERP system would reduce manual work, improve real-time visibility, support financial transparency, and create a scalable operating base for global expansion.
How RIC Supported the Client
RIC scoped and prepared the full EDG project proposal for the client’s customised ERP implementation.
RIC’s support included:
• Conducting a needs assessment across inventory management, procurement workflows, order fulfilment, billing, and financial reporting.
• Designing the ERP project scope around the client’s operational pain points and growth needs.
• Supporting vendor selection for an ERP system suited to procurement, inventory, and finance integration.
• Structuring the grant narrative around workflow automation, process centralisation, and regional scalability.
• Helping frame how the ERP system would improve financial reporting, operational visibility, and customer response time.
• Managing implementation-related planning, including data migration, system integration, and workflow optimisation.
• Supporting staff training and post-implementation considerations so the client’s team could use the new system effectively.
RIC’s role was to connect the client’s operational bottlenecks, ERP system design, implementation plan, and grant funding case into one coherent digital transformation project.
Outcome
FUNDING SECURED
SG$70,252
The client secured SG$70,252 in EDG support, covering 50% of project costs. The ERP system automated key processes and reduced manual tasks by 57.6%, saving over 22,152 hours annually across inventory management, order processing, and financial reporting. The project also generated SG$199,000 in annual savings, improved financial transparency, strengthened customer service, and created a more scalable operating platform for future global expansion.
What This Means for Similar Companies
For construction suppliers and project-based businesses, ERP grants are strongest when the system is tied to operational scale, not generic software adoption. This case shows that a fundable ERP project should clearly connect workflow pain points, manual time savings, financial transparency, inventory visibility, customer service, and expansion readiness. Companies serving multiple markets or customer segments should avoid presenting digitalisation as an IT upgrade. The stronger case is that integrated systems create the operating backbone needed for growth.
