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SUCCESS CASE
How an Asset Management Firm Secured S$66K for Fund Management ERP
RIC helped a Singapore asset management firm secure EDG support to implement a custom ERP system for fund management, client reporting, and global operations.
CATEGORY
Enterprise Digitalisation
CLIENT TYPE
Asset management / wealth management
GRANT TYPE
Enterprise Development Grant support
FUNDING SECURED
S$66,000
About the Client and Project
Client Profile
The client is a distinguished Singapore-based asset management firm specialising in bespoke investment solutions for high-net-worth individuals, family offices, and institutional investors. It manages over USD 1.3 billion in assets and provides services including multi-asset portfolio management, family wealth structuring, private equity access, and alternative investment solutions. As its client base and global operations expanded, the firm needed stronger systems to manage fund operations, reporting, client relationships, and internal workflows.
Project Nature
The project involved implementing a custom ERP system to streamline fund management and enhance global operations. The system integrated client relationship management, fund accounting, real-time reporting, data analytics, internal operations, and compliance workflows into a unified digital platform. Instead of relying on manual processes and disconnected tools, the client aimed to create a scalable operating backbone that could support accurate client reporting, better decision-making, improved audit trails, and higher operational capacity.
Funding Objective and Challenge
Funding Objective
The funding objective was to support the client’s Enterprise Development Grant project for ERP-enabled digital transformation. The grant funded qualifying costs linked to implementing a customised ERP system that could automate internal operations, improve fund accounting, strengthen client reporting, support data-driven decision-making, and enhance compliance and risk management. The project was intended to reduce manual work, lower operating costs, improve client experience, and prepare the firm for future growth across global markets.
The Challenge
The client was managing over USD 1.3 billion in assets while serving high-net-worth individuals, family offices, and institutional investors. As its global client base expanded, the firm needed to move away from manual fund management workflows and fragmented internal systems. The challenge was to frame the ERP rollout as a strategic operational transformation project, not simply an IT system purchase. The application needed to show how customised ERP capabilities across CRM, fund accounting, real-time reporting, internal workflows, client experience, compliance, and risk management would support scalable global operations.
How RIC Supported the Client
RIC scoped and prepared the full EDG project proposal for the client’s custom ERP implementation.
RIC’s support included:
• Defining the ERP solution scope across client relationship management, fund accounting, and real-time reporting.
• Supporting technology evaluation for a platform that could integrate with the firm’s existing tools.
• Framing the project around improved decision-making, client reporting accuracy, operational efficiency, and scalability.
• Guiding implementation planning across data migration, system integration, and workflow reengineering.
• Structuring training and post-implementation support so the team could adopt the new ERP system effectively.
• Preparing the grant narrative around productivity, client experience, compliance, internal controls, and global operating capacity.
RIC’s role was to help the client convert a fund management digitalisation need into a fundable ERP transformation project with clear operational and client-service outcomes.
Outcome
FUNDING SECURED
S$66,000
The client secured S$66,000 in EDG support, covering up to 70% of project costs. The ERP implementation reduced manual tasks by 60%, saved over 500 hours annually across fund accounting, portfolio management, and reporting, and generated SG$150,000 in annual cost savings. The system also enabled real-time portfolio updates, improved client reporting, strengthened compliance and audit trails, and allowed the firm to manage more client portfolios, assets, and complex investments without sacrificing operational quality.
What This Means for Similar Companies
For asset managers, family office service providers, and financial advisory firms, digitalisation grants are strongest when the system improves the core operating model. A fund management ERP project should not be framed as generic software adoption. The stronger case is that it improves client reporting, auditability, compliance, portfolio visibility, fund accounting, and scalability. This case shows how a financial services firm can use EDG support to build a more integrated digital backbone for global operations.
